Spotify Community

Davekrispinca · 2019-07-14

I applied subscription via load or my carrier but then when i entered the pin sent to me it says something went wrong then my load is 0.00

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Billy-J · 2019-07-14

Hey @Davekrispinca, thanks for reaching out to the Community!

Can you tell me what you mean by 'load'? Are you trying to pay for a Premium subscription using a Gift Card?

Keep me posted 🙂

Billy-JSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Help categories