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Need help with changing to premium duo

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Need help with changing to premium duo

I'm new to spotify and really liking it. Recently I subscribed to premium but I was able to do it through my Verizon phone account. When I try and do it now to upgrade on premium duo it's not an option I can choose from. Only credit card or pay pal. Would love the help if anyone would happen to know where I can go to find it as an option again. 

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Marked as solution

Hey @StayMelo, thanks for reaching out to the Community!

You aren't able to pay for Premium Duo by mobile, or with another company. Since you already pay this way for your Premium subscription, you first need to cancel and wait for your current subscription to end. Then, you can subscribe to Premium Duo

 

There is some more information about Premium Duo in this Spotify Answer

I hope you'll find this useful. Don't hesitate to reach back out if you need anything else!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hey @StayMelo, thanks for reaching out to the Community!

You aren't able to pay for Premium Duo by mobile, or with another company. Since you already pay this way for your Premium subscription, you first need to cancel and wait for your current subscription to end. Then, you can subscribe to Premium Duo

 

There is some more information about Premium Duo in this Spotify Answer

I hope you'll find this useful. Don't hesitate to reach back out if you need anything else!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Okay awesome! Thanks for letting me know! Really appreciated!

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