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New Spotify Account - Premium Trial Not Availalbe

New Spotify Account - Premium Trial Not Availalbe

I just signed up for a Spotify account (free).  Got emails about the 3 month free premium trial.  When I go in to input my payment detail it says that I have already tried premium.  When I created the account, I believe it gave me 2 weeks of premium features...did that count as my free trial?

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1 Reply

Hey @80dgf91fuunra6, thanks for reaching out to the Community!

 

When you had 2 weeks of Premium, did you remember entering any payment details before you started? 

 

If that's not the case, can you let me know if you've used your payment method for any of Spotify's services, or other accounts with Spotify?

 

Keep me posted.

Billy-JSpotify Star
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