Not eligible for OnePlus 6 month free trial

[Clickz]

Plan

Free

Country

India

Device

OnePlus 10 Pro INDIA

Operating System

Android 13

My Question or Issue

So, I got a fresh OnePlus 10 Pro, and I was offered the 6-month Spotify trial. I was excited to finally be able to use premium. I was even sure that I passed all conditions for this trial. But when I clicked on it, it said I was not eligible for premium. I was sure that I was never a PREMIUM subscriber in the past. I want to know why it says that since there can be many factors and I don't know what is causing this. is there any workaround this?

[Maxim]

Hey @Clickz ,

Thanks for coming to the Community.

Offers like the one you mentioned are only for users who haven't had Premium before. This includes anyone who's had a Premium trial, had regular Premium, was part of a Premium Duo/Family plan, etc. (to name a few examples).

Let me know if you have any other questions. 🙂

[Alf_xd_Shaji]

I have not taken any of these. I haven't had premium, even for trail. But also the app was saying same thing. You are not eligible. I got the reward from OnePlus RCC membership, and I activated it from OnePlus's side. But in Spotify it says ineligible.

[Vasil]

Hey @Alf_xd_Shaji,

Thanks for letting us know!
If neither of the options @Maxim has mentioned apply to you, has your payment method maybe been used for someone else's subscription or trial before?
One must always enter payment method details so could this be the case?

We'll be on the lookout for your reply 🙂

[Harshit1]

I've also the same problem. Even I tried by logging with a new account but still it's showing I'm not eligible.

[Dian]

Hey @Harshit1,

Thanks for posting in the Community.

If you've had Premium on any other account before, you're not eligible for the special trial offers. Is that the case on your end?

Keep us posted.

Cheers!

[KipperowO]

I mean, I only got 3 months free trial when I was supposed to get 6. Which makes me rather upset. I never pay for premium as I use Youtube Music on my phone, but on Xbox I have to use spotify so I hunt down free trial offers. I often manage to find some, last time I scored a 3-month trial but I saw the 6-month offer and immediately signed up for Oneplus. I don’t even know what Oneplus is. Yet I only got 3 months from this offer despite it blatantly saying I was going to get 6 months. Unbelievable.

[Susan_GP]

Hi there @KipperowO,

Thank you for your reply in this thread.

With the OnePlus Red Cable Club membership, OnePlus users can enjoy a Spotify Premium 6-month free trial. This offer is only available in India and is only for users who haven't had Premium before. If you don't meet those requirements, it is not possible to get the offer. If you have any questions on how the offer works, you can contact OnePlus support.

On another note, we have a 3-month trial offer directly from Spotify at the moment. If you got 3 months of Premium, you most likely subscribed to that. How did you complete the process? Did you do it from the OnePlus Red Cable Club app or directly from our website?

We'll keep an eye out for your reply!