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Not eligible for a promo

Solved!

Not eligible for a promo

Plan

Premium

Country 

Philippines 

Device

Samsung Galaxy S10+

Operating System

Android Pie

 

My Question or Issue

Been paying spotify premium via card, but for this month i would like to pay via mobile promo, but it says that im not eligible for that offer

Screenshot_20190901-154240_Chrome.jpg
Reply

Accepted Solutions
Marked as solution

Hi,

I think because you already have a subscription you cannot add another one.

 

You could stop your current subscription. After a while you will be downgraded to free, then use the promo code to upgrade.

 

If that one expires after a while, start a new subscription.

 

Note: for the account it doesn't matter. You will keep your library and playlists between all the subscribtion transfers.

 

Regards,

René

 

View solution in original post

2 Replies
Marked as solution

Hi,

I think because you already have a subscription you cannot add another one.

 

You could stop your current subscription. After a while you will be downgraded to free, then use the promo code to upgrade.

 

If that one expires after a while, start a new subscription.

 

Note: for the account it doesn't matter. You will keep your library and playlists between all the subscribtion transfers.

 

Regards,

René

 

Oh ok. Thanks alot!

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