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Paying multiple times in a month

Paying multiple times in a month

I was a premium member that was paying the $10 a month, and then I found out about the student discount and I applied that discount, however now I am being charged both the $10 and the $5 a month. this has gone on for multiple months and obviously as a college student, i’d like to save my money here. please let me know what i can do. you really need to get a phone number for customer service 

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1 Reply

Hey @rmgarlock.

 

Welcome to the Spotify Community. Sorry to hear you're being double charged! We sure understand you want to save your money.

 

We recommend you check out this page and go through the steps. Since you mention you've been paying double, make sure to read through the 'Paying more than once a month' section. These steps should definitely help you out.

 

It would also be good to check out this article on how to find the possible second account. Let us know how you get on, we're here to help 🙂

 

Have a great day.

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