Plan Duo

[Agnes_Energy5555]

Witam, mam obecnie plan duo proszę mi podpowiedzieć jak przejść na plan family żeby dodać więcej osób w moim domu 🙂

[AdamDamon]

Hi @Agnes_Energy5555,

Thanks for posting in the Spotify Community, and welcome! I hope you don't mind me replying in English.

I moved your post from Chat to a relevant Help board, where it fits better.

You can change your plan from Premium Duo to Premium Family by following these steps:

1. Log in to your account page
2. Under Your plan, click Change Plan
3. Select Premium Family

Your plan will be updated immediately, and your billing schedule will change due to the price difference between the two plans. 

At your next payment date (which you can view on your account page), the account of the other member of the old Premium Duo plan will revert to the free plan. You can then invite them (as well as other members of your residence) to the new Premium Family plan by following these steps.

Bear in mind that members can only switch between different Premium Family or Premium Duo plans once a year.

You can also feel free to read more about switching between subscription plans in this support article.

Let me know if you have any other questions, and have a good day!

[Agnes_Energy5555]

Witaj @AdamDamon,

Dałam "zmień plan", ale mam tylko coś takiego: 

Dostępne plany  - Przejście na wersję Free spowoduje anulowanie planu Premium." i mam potem Anuluj Premium.

To co mam zrobić?

I czy to mi nie wykasuje moich teraźniejszych list muzyki i innych?

[AdamDamon]

Hi @Agnes_Energy5555,

Thank you for your reply!

In this case, I recommend canceling your current Premium Duo subscription by following these steps, and then waiting for your account to revert to the free service at your next billing date.

At that time, you can sign up for Premium Family here and then invite the other members of your residence by following the steps in this support article.  

No worries, you and the other member of the current Premium Duo plan won’t lose any of your playlists or saved music when your accounts revert to the free service. However, you’ll need to re-download any music for offline listening once you’re subscribed to the new Premium Family plan.

Note that members can only switch between different Premium Family or Premium Duo plans once in 12 months.

Let me know if you have any other questions, and have a good day!

[Agnes_Energy5555]

Tak, udało się, dziękuję za pomoc 🙂

Pozdrawiam i miłego dnia 🙂