Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Duo

Premium Duo

  • None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I have just subscribed to Premium Duo. 

I have changed my mind and want to go back to free. How do I get rid of the Premium Duo subscription?

Reply
1 Reply

Hey @camandandrea ,

 

Thanks for coming to the Community.

 

You can cancel your Premium plan any time on your account page:

  1. Log into spotify.com/account.
  2. Under Your plan, click CHANGE PLAN.
  3. Scroll to Cancel Spotify and click CANCEL PREMIUM.

Your Premium stays until your next billing date, then your account switches to free.

 

You keep your playlists and saved music when your account is free. You can also still log in and play with ads.

 

Hope this helps! 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts