Premium Subscription Error, Payment Method and Country incorrect.

[Pittypit]

Plan

Premium

Country

Italy

Device

 Samsung Galaxy 9, Macbook pro, Dell Laptop 

Operating System

iOS 10, Android Oreo, Windows 10

My Question or Issue

I have just moved to Italy from USA, and am trying to subscribe for Spotify premium. When I enter all my info it gives me an error saying the country and payment method does not match. I have been attempting to use my one and only debit card with no joy. If I'm reading the help guide right, I am to subscribe with Italy being the country and a payment method obtained from Italy? I can not use my debit card? I have no currency from out here, just my debit which I've used abroad on many occasions, even at local businesses out here. Is there a way around this issue? I've also tried changing my country but it only has a few countries available to choose from and USA is not one of them. Any help would be greatly appreciated.

[Jᴀᴄᴋ]

Hey @Pittypit sorry for the late responce,

Try redoing your payment, on a different device/internet connection. You can do that on the Spotify subscription page.

I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at our Spotify Answers board.

Hope this helps!

Jack 🙂