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Premium didnt work

Premium didnt work

Spotify Username

<removed sensitive information>

Plan

Free/Premium

Country

 Philippines

Device

Asus

Operating System

Android

 

My Question or Issue

 I paid 129 pesos for my 1month subscription. But it didnt work. I dont know why. Can someone help me here. Thanks in advance.

 

<removed sensitive information>

Reply
1 Reply

Hey @5rh1-wmqh_1im,


You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

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Have a great day!

LK608

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

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