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Premium duo does not work

Premium duo does not work

Plan

Duo

Country

Finland

Device

Iphone 13 

Operating System

(iOS 18,2)

 

My Question or Issue

 

I just cancelled my duo premium and it will be deactivated on 3rd of February. I got an invite from my girlfriend to join her Duo account but the activation fails when I open the invite and login and I write my home address. It just says ”something went wrong, please try again later”

 

Do I need to wait for that my current plan (Duo premium) deactivates, before I can join in to my girlfriends Duo? Or is there any workaround?

Reply
1 Reply

Hello @Jojotus!

 

Thanks for coming to the Spotify Community. In this case, I'd recommend you wait until your account reverts back to Free, then you'll be able to join the invite to another Duo plan. Also, keep in mind you can only switch Duo plans once every 12 months.

 

Hope this helps clear things up!

Jose_MSpotify Star
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