Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium family plan cannot confirm address on the account I invited

Premium family plan cannot confirm address on the account I invited

I invited one account to join my family plan but it says that it can´t confirm the address is the same.  It asks for the address as I registered it but I don´t know where to look for it. 

Reply
1 Reply

Hey @sway245, welcome to the Spotify Community.

 

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

 

Let us know how it goes and if you have any other questions.

Suggested posts