Premium not enabled

[luisfgf]

Please help me, i payed a anual subscription but it’s not enabled in my account. Can you verify the problem?

[EthanS1]

Hey @luisfgf,

If you’ve run through the subscriptions process but are finding that you don’t have access to premium, don’t worry! Please take a few seconds to look over this thread, give it a read, the lovely team at Spotify have also added a survey feature which will help you detect if there is a specific problem!

Any other problems - Just let me know! 🙂

[luisfgf]

The link seems not works. See the attached image.

[EthanS1]

Hey!

Sorry about that! Give this link a try! 🙂

https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account