Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium

Premium

 

My Question or Issue

When I try to buy premium and fill out everything needed and I finally press buy, it just says “something went wrong. Please try again.” Every single time with no further context.

Reply
1 Reply

Hey @Kwazars, thanks for reaching out to the Community!

First, check your bank account to make sure you haven't been charged for Premium as it says that error. Once you've checked and haven't been charged, can you try subscribing to Premium here using a different browser or private window?

If you're still having trouble, it's best to try this on a different network connection to see if that makes a difference.

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts