Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Purchasing Gift - Page Not Found

Purchasing Gift - Page Not Found

Hi, 

 

I tried to purchase a Gift Card and after submitting the payment, it took me to a "page not found" screen.  The payment has appeared on my account, but I am yet to have received an email with the gift card code.


Could you please advise on how I can proceed?

Reply
1 Reply

Hey @djmoore6411

 

Did you get an email receipt from Spotify for your giftcard purchase?

 

Check it, and look for something like this:


The link for redeeming the premium code is: http://www.spotify.com/code/xXxXxXxX
 
Send that your friend, or use it yourself, and you'll be set.
 
Hope it helps. 🙂
osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts