Request for Refund of Unauthorized Charge

[Deiwis]

• Subject: Request for Refund of Unauthorized Charge

Dear Spotify Customer Support,

I am writing to address an issue with an unauthorized charge to my account. I noticed that on 2024/12/17 at 1:13 AM, an amount of €8.99 was deducted from my bank account. I no longer use this Spotify account and was not aware that the subscription was still active.

I kindly request a refund for this charge, as I have not been using the service. Additionally, I ask for confirmation that my subscription has been canceled to prevent any future charges.

Attached is proof of the transaction for your reference. Please let me know if you require any additional information to process my request. You can reach me at [insert your email address].

Thank you for your assistance, and I look forward to your response.

Sincerely,

Deividas

[Maxim]

Hey @Deiwis,

If you believe that you're eligible for a refund, feel free to reach out to Support at https://www.spotify.com/about-us/contact/ 🙂

Thanks!