Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Sent invite to daughter, not accepting the code

Sent invite to daughter, not accepting the code

Avatar of H4NN4H
Newbie
2019-08-11 05:13 AM

We have Premium, daughter has an account already.  Trying to add her to our account and the invite link is leading us to her account page, not allowing us to enter the invite code.  What do we do?

 

 

 

 

0 Likes
Reply
1 Reply

Avatar of Billy-J
Spotify Star
Spotify Star
2019-08-11 05:41 AM

Hey @H4NN4H, thanks for reaching out to the Community!

 

It seems like you have a Premium for Family plan. Could you try sending another invite to your daughter using a different valid email address?

 

Let me know how this goes 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago in Social & Random
Read more