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Something went wrong. Please try again when buying premium

Something went wrong. Please try again when buying premium

I've been trying to re-sub to premium for the past few weeks. Whenever I put my card in and go to press purchase it thinks for a bit, then says Something went wrong. Please try again. I've tried doing it on different devices, I've tried clearing cache, I've tried an incognito tab, but nothing works.

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2 Replies

Hey there,

 

Thanks for coming to the Community.

 

I recommend trying to use another payment method 🙂

Let me know how it goes.

MaximSpotify Star
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Note: I'm not a Spotify employee.

Have you used this card before with spotify or other internet payments?!
*One of the causes
If not or if it is new card there is possibility that you need allow "internet payments" for exact card, that is managed throught your bank! [Requirement in EU]

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