Something went wrong with payment. Now my account is deactivated..

[user-removed]

I had spotify free and upgraded that three months ago to premium. Now something went wrong with my payment without me realizing it.. So after days of trying to log in I found out that my Spotify account is deactivated. How do I pay and get my account back? I dont want to lose my playlists..

[Aimee_T]

Hey @user-removed, welcome to the Spotify Community!

In this case, we recommend that you contact us via email here or through our official social media channels on Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

Let us know how it goes and if you have any other questions 🙂