Unable To Change Credit Card

[dapollo]

MacOS latest

Chrome latest

On https://www.spotify.com/account/subscription/ there exists the following view (dont worry about the card info, it's been cancelled):

<removed sensitive info> 

Clicking on CHANGE OR CANCEL brings me to a view where I can change my subscription options.

Clicking on Update does nothing. I see that it's supposed to link tohttps://www.spotify.com/account/subscription/change-payment

but that seems to revert to the original view.

[Luke]

Hey @dapollo,

Apologies for the late reply, but maybe I can still help 🙂

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

Luke