Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Unsubscribe Premium

Unsubscribe Premium

Hi. I am having a hard time unsubscribing to my premium account.

 

I had accounts before using the Free spotify. Last month, i tried using the premium one. And today, December 13, i have to cancel the subscription in order for my card to be charged.

 

I want to cancel it because i want my other spotify account to be premium (the one that was linked with my facebook account)

 

I do not know how to do it. I tried following the links you provided in your pages but I'm confused because it shows I'm using "Spotify free".

 

Well, I'm pretty sure I'm on premium because I downloaded songs and I can listen to it offline.

 

Please I need help so I can use my other account. I don't mind paying the monthly fee this time because IT IS ALL WORTH IT ❤

I'm just afraid that both of these 2 accounts will be charged.

 

Regards,
Nics

Reply
0 Replies

Suggested posts