Spotify Community

user-removed · 2024-09-02

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Maxim · 2024-09-02

Hey @user-removed,

Thanks for coming to the Community.

I recommend making sure that you're logged into your existing account when upgrading to Premium to prevent something like this from happening.

You can verify that yiou're logged into the right account by heading here and then upgrading to Premium here.

Let me know how it goes 🙂

MaximSpotify Star

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Note: I'm not a Spotify employee.

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