Went throught the full cancellation process, still charged this month.

[terringtonr]

I cancelled my premium account last month, clicked all 4 continue to cancel boxes, got to the "goodbye" playlist... and still was billed again this month and had to cancel again. 

I want a refund for this month's charges.

[Maxim · Accepted solution]

Hey @terringtonr ,

Thanks for coming to the Community.

In this case, I'd recommend reaching out to Spotify's Support Team so that they can look into this for you: https://www.spotify.com/about-us/contact/.

Hope this helps 🙂