Spotify Community

user-removed · 2017-07-26

What happened to my 3 months for 99 cent that I paid for!!

Maxim · 2017-07-26

Hey @user-removed,

What payment method have you used to claim the offer?

Let me know 🙂

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user-removed · 2017-07-26

I paid by credit card!!

Maxim · 2017-07-26

Has the credit card been used for Spotify Subscriptions in the past (before you've claimed the offer)? Have you had Premium before?

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user-removed · 2017-07-26

No this was the first time an this is the second time they took before my 3 months is up!😡

user-removed · 2017-07-26

I want be getting premium anymore 👎🏽

Maxim · 2017-07-26

I'd recommend reaching out to Support so they can take a look backstage for you 🙂

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximSpotify Star

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user-removed · 2017-07-26

Just asking

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