Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Won't let me join the family plan

Won't let me join the family plan

 

It won't let me join my family plan eventhough I fullfill the family confirmation correctly, the same way the rest of the members joined, but it won't let me join. It kicked me out of the plan 'cause I forgot to answer the confirmation when the mail arrived, so the administrator invited me once again. So, I was wondering, the problem is that? I read that once you leave a family plan, Spotify won't let you join another one for an entire year (which is totally obnoxious, in my opinion). Is this the problem? Or it could be something else? I read the entire help section, and I didn't find anything useful.

Reply
2 Replies

I have the same problem!

I am also struggling with this issue. I left my family plan and want to join my sisters and it won’t let me it keeps says “problem encountered” “try again”. 

Suggested posts