Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 127497 Views
- 87 replies
- 10 likes
- 127497 Views
- 87 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15172 Views
- 27 replies
- 3 likes
- 15172 Views
- 27 replies
- 3 likes
premium subscriotion
hi im trying to subscribe to premium account paying through globe but itvwont send me a pin, kept on saying there was error?
- hi im trying to subscribe to premium account paying through globe but itvwont send me a pin, kept on saying there was error?
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- 120 Views
- 0 replies
- 0 likes
- 120 Views
- 0 replies
- 0 likes
New Device. No Premium?
Just recently purchased new phone and downloaded Spotify. Had premium on older device but now as I log into Spotify on the new device I don't have premium. Help?
- Just recently purchased new phone and downloaded Spotify. Had premium on older device but now as I log into Spotify on the new device I don't have premium. Help?
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- 151 Views
- 0 replies
- 0 likes
- 151 Views
- 0 replies
- 0 likes
Superuser Contribution Paid .99 for 3 months but only got one week.
I signed up for the .99 for 3 months, but it stopped in a week and started ads. First one, I tapped on the 'learn more , it went to a still frame Spotify ad, but I could not go any further with it. It was not 'clickable'. Each time it came up, I trie...
- I signed up for the .99 for 3 months, but it stopped in a week and started ads. First one, I tapped on the 'learn more , it went to a still frame Spotify ad, but I could not go any further with it. I...
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- Moderator
- 504 Views
- 1 replies
- 0 likes
- 504 Views
- 1 replies
- 0 likes
Superuser Contribution student subscription
I was signed up for the student subscription yesterday. And two payments received even though stil my account was not premium
- I was signed up for the student subscription yesterday. And two payments received even though stil my account was not premium
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- Moderator
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Superuser Contribution Family plan has dropped my family and now can't add them back
Don;t know what happened, but my family have been removed from my family account, when I try to add them again and send a link and error comes up saying spotify can't verify address? Any one know how I can sort this out?
- Don;t know what happened, but my family have been removed from my family account, when I try to add them again and send a link and error comes up saying spotify can't verify address?  ...
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- Moderator
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Superuser Contribution Changed credit card for subscription and got charged on both new and old one
Hi, I changed the credit card details for my subscription payment a few months back and now, all of a sudden, the subscription is being charged on both the previously used credit card and the new one. Can you please remove the withdrawal from the pre...
- Hi, I changed the credit card details for my subscription payment a few months back and now, all of a sudden, the subscription is being charged on both the previously used credit card and th...
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- Moderator
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
I CANNOT GET INTO THE PREMIUM FAMILY PLAN
I have been trying toget in to the premium family plan already verified everything still is saying I cannot get into it . I do actually live at the same house with my sister which usemername abrome98 This is pretty frustrating guys .I need some kind ...
- I have been trying toget in to the premium family plan already verified everything still is saying I cannot get into it . I do actually live at the same house with my sister which usemername...
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- 117 Views
- 0 replies
- 0 likes
- 117 Views
- 0 replies
- 0 likes
Superuser Contribution Premium
In June 4 I pay premium for 3 months and today June 14 im in free subscription. Did someone know what happen and what can i do?
- In June 4 I pay premium for 3 months and today June 14 im in free subscription. Did someone know what happen and what can i do?
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- Newbie
- 192 Views
- 2 replies
- 0 likes
- 192 Views
- 2 replies
- 0 likes
Why Am I Being Advertised The 99c Premium Offer If I'm Inelligible?
To preface. I only recenlty got Spotify on my phone, saw the 99c offer but instead decided to opt for the 7 day trial because I didn't even know if I would continue using Spotify afterwards. After the trial ended (a day early by the way), I decided I...
- To preface. I only recenlty got Spotify on my phone, saw the 99c offer but instead decided to opt for the 7 day trial because I didn't even know if I would continue using Spotify afterwards. ...
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- Spotify Star
- 553 Views
- 1 replies
- 0 likes
- 553 Views
- 1 replies
- 0 likes
Can't Pay By Paypal for Premium
I am trying to purchase premium for my son who hasn't done a free trial with his account and I want to pay with Paypal. When I do try and pay it keeps bouncing me back to the payment options page.
- I am trying to purchase premium for my son who hasn't done a free trial with his account and I want to pay with Paypal. When I do try and pay it keeps bouncing me back to the payment options page.
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- Spotify Star
- 337 Views
- 1 replies
- 0 likes
- 337 Views
- 1 replies
- 0 likes
Superuser Contribution Ra Duality album nog niet beschikbaar
Ik wacht al 2 jaar met smart op het album Duality van de artiest Ra. Deze is al lang uit maar helaas nog niet beschikbaar. Op YouTube kan ik de nummers niet beluisteren vanuit Nederland. Verder is het album nergens anders te vinden en dus niet te lui...
- Ik wacht al 2 jaar met smart op het album Duality van de artiest Ra. Deze is al lang uit maar helaas nog niet beschikbaar. Op YouTube kan ik de nummers niet beluisteren vanuit Nederland. Verder is he...
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- Moderator
- 457 Views
- 1 replies
- 0 likes
- 457 Views
- 1 replies
- 0 likes
Superuser Contribution Problema con suscripcion de 3 meses a 9 pesos
Hola, el 08 de junio contraté una oferta de 3meses de premium a sólo 9 pesos, y hoy 14 de junio aparecieron nuevamente los anuncios y me sale que mi suscripción es gratuita, si se hizo el cargo a mi tarjeta y no he cancelado yo la suscripción. Alguie...
- Hola, el 08 de junio contraté una oferta de 3meses de premium a sólo 9 pesos, y hoy 14 de junio aparecieron nuevamente los anuncios y me sale que mi suscripción es gratuita, si se hizo el cargo a mi ...
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- Moderator
- 288 Views
- 1 replies
- 0 likes
- 288 Views
- 1 replies
- 0 likes
Superuser Contribution Alguém pode tirar uma dúvida
Eu paguei hoje o Spotify pelo boleto, gostaria de saber se demora pra fazer a confirmação do pagamento, porque eu tento escutar música e fazer download, mas não vai! Fala pra eu pagar, sendo que já fiz o pagamento
- Eu paguei hoje o Spotify pelo boleto, gostaria de saber se demora pra fazer a confirmação do pagamento, porque eu tento escutar música e fazer download, mas não vai! Fala pra eu pagar, sendo que já f...
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- Moderator
- 326 Views
- 1 replies
- 0 likes
- 326 Views
- 1 replies
- 0 likes
Superuser Contribution Cant log in to account to cancel subscription or contact customer service
I am trying to log into my account to cancle my subscription but I dont know what e-mail address it is linked to and it cant log in with facebook. I want to call spotify to find out but I cannot even find a number to call them to get help. Anyone kno...
- I am trying to log into my account to cancle my subscription but I dont know what e-mail address it is linked to and it cant log in with facebook. I want to call spotify to find out but I cannot even...
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- Moderator
- 294 Views
- 1 replies
- 0 likes
- 294 Views
- 1 replies
- 0 likes
Problemas con Plan Familiar Premium
Desde hace un par de meses contratamos el servicio pero no entiendo porque motivo nos regresa al plan gratis y volvemos a ingresar al plan premium y no nos deja con nuestra cuenta actual no podemos estar haciendo correos nuevos cada mes. necesito sol...
- Desde hace un par de meses contratamos el servicio pero no entiendo porque motivo nos regresa al plan gratis y volvemos a ingresar al plan premium y no nos deja con nuestra cuenta actual no podemos e...
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- 135 Views
- 0 replies
- 0 likes
- 135 Views
- 0 replies
- 0 likes
Marielizza25@hotmail.com
Pague la suscripcion para spotify universitario y no me han activado el servio.¿será posible realizar un reembolso?
- Pague la suscripcion para spotify universitario y no me han activado el servio. ¿será posible realizar un reembolso?
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- 669 Views
- 0 replies
- 0 likes
- 669 Views
- 0 replies
- 0 likes
Superuser Contribution Headspace mobile phone
I pay for a premium spotify account through my mobile phone, can i add the Headspace app as it asks for credit card details? Cheers Jase
- I pay for a premium spotify account through my mobile phone, can i add the Headspace app as it asks for credit card details? Cheers Jase
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- Moderator
- 410 Views
- 1 replies
- 0 likes
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headspacemobile paymentPayment
- 410 Views
- 1 replies
- 0 likes
Superuser Contribution Mancato upgrade a premium
Ho pagato per l upgrade a premium ma l account è rimasto free. Ho provato a connettere e disconnettere ma niente non funziona ho persino cancellato l app. Il pagamento è avvenuto poiche ho controllato oggi il saldo
- Ho pagato per l upgrade a premium ma l account è rimasto free. Ho provato a connettere e disconnettere ma niente non funziona ho persino cancellato l app. Il pagamento è avvenuto poiche ho controllat...
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- Moderator
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Superuser Contribution Changing Countries
I've moved to Australia and would like to move my account over from Canada. However, instead of paying $10 a month now its asking me to pay $140 something once. Im curious to know why I cant continue to pay monthly in Australia.... Thanks Sage
- I've moved to Australia and would like to move my account over from Canada. However, instead of paying $10 a month now its asking me to pay $140 something once. Im curious to know why I cant continue...
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- Moderator
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes
Superuser Contribution Why was i charged? I get premium through Spark
Hi There, I have only ever had one Spotify account and that was when i got the Spark prepay deal that i signed up for years ago and still use today. I never game Spotify my card details at any point in time. This month i get a payment coming from my ...
- Hi There, I have only ever had one Spotify account and that was when i got the Spark prepay deal that i signed up for years ago and still use today. I never game Spotify my card details at a...
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- Moderator
- 709 Views
- 1 replies
- 0 likes
- 709 Views
- 1 replies
- 0 likes