Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 129167 Views
- 87 replies
- 10 likes
- 129167 Views
- 87 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15399 Views
- 27 replies
- 3 likes
- 15399 Views
- 27 replies
- 3 likes
Spotify duo
If I subscribe to Spotify duo, can the person I invite keep their existing account?
- If I subscribe to Spotify duo, can the person I invite keep their existing account?
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- Community Legend
- 591 Views
- 2 replies
- 2 likes
- 591 Views
- 2 replies
- 2 likes
Spotify duo playlist
My friend and I previously shared my Spotify premium account, she has a playlist under my account and since I’ve purchased the Spotify duo, I made her previous playlist collaborative and public, but she is still unable to have her playlist under her ...
- My friend and I previously shared my Spotify premium account, she has a playlist under my account and since I’ve purchased the Spotify duo, I made her previous playlist collaborative and public, but ...
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- Roadie
- 511 Views
- 3 replies
- 0 likes
- 511 Views
- 3 replies
- 0 likes
Solved!! Problems with migration from Premium to a Family account plan
Hi, I got a Premium account just 3 days ago (already paid) and then I was invited for my sister to join a Family account and I accepted it before cancel my premium one. What happened to my Premium then? because now I tried quitting from the family ac...
- Hi, I got a Premium account just 3 days ago (already paid) and then I was invited for my sister to join a Family account and I accepted it before cancel my premium one. What happened to my Pre...
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- Spotify Star
- 315 Views
- 1 replies
- 0 likes
- 315 Views
- 1 replies
- 0 likes
Used a wrong account
i wanted to subscribe into the due offer. I was so in hurry that I used a wrong account ( old discontinued account)i was given 1 month free, however I immediately canceled the plan once I noticed my mistake since all my playlists are in a different a...
- i wanted to subscribe into the due offer. I was so in hurry that I used a wrong account ( old discontinued account) i was given 1 month free, however I immediately canceled the plan once I ...
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- Roadie
- 543 Views
- 1 replies
- 0 likes
- 543 Views
- 1 replies
- 0 likes
Premium Payment Won't Process: Keeps loading
PlanFree/PremiumCountryEgyptDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue:For the past few days, I've been trying to renew my premium membership. For some reason,...
- Plan Free/Premium Country Egypt Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: For the...
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- Community Legend
- 354 Views
- 1 replies
- 0 likes
- 354 Views
- 1 replies
- 0 likes
upgrade from Individual to duo or Family
I bought individual subscription (8 month lift) and now i want to upgrade to family or duo atleast without cancel my current subscription for nothing.can i get 4 month as family plan or 6 month as duo plan instead of 8 month as Individual or can i bu...
- I bought individual subscription (8 month lift) and now i want to upgrade to family or duo atleast without cancel my current subscription for nothing. can i get 4 month as family...
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- Spotify Star
- 1491 Views
- 1 replies
- 0 likes
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Subscription
- 1491 Views
- 1 replies
- 0 likes
Payment Date Change
I am a subscriber to the family plan, today I updated my card details for payment, but I need to change the payment date that is registered for every 1st of every month to every 10th of every month.I did not find this option to change in the update f...
- I am a subscriber to the family plan, today I updated my card details for payment, but I need to change the payment date that is registered for every 1st of every month to every 10th of every month. ...
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- Spotify Star
- 612 Views
- 1 replies
- 0 likes
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Account
- 612 Views
- 1 replies
- 0 likes
Solved!! Premium duo
I wonder if me and my friend have separate accounts already and i wanted to have both accounts to change to duo is that possible?
- I wonder if me and my friend have separate accounts already and i wanted to have both accounts to change to duo is that possible?
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- Casual Listener
- 595 Views
- 2 replies
- 0 likes
- 595 Views
- 2 replies
- 0 likes
Superuser Contribution Charitable trusts - discounts?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey there! Just wondering if you have a subscription discount for charitable trusts? Thanks f...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey the...
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- Spotify Legend
- 361 Views
- 1 replies
- 0 likes
- 361 Views
- 1 replies
- 0 likes
Solved!! I don't want spotify premium duo
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 2058 Views
- 3 replies
- 0 likes
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Premium Duosingle
- 2058 Views
- 3 replies
- 0 likes
Double payment
I have a premium family account. A month or two ago I needed to change my credit card information and the only way I could figure out how to do it was to delete my account and sign back up with the new credit card. But I am still being charged on the...
- I have a premium family account. A month or two ago I needed to change my credit card information and the only way I could figure out how to do it was to delete my account and sign back up with the n...
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- Roadie
- 463 Views
- 3 replies
- 0 likes
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Account
- 463 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution Mobile Payment
PlanFreeCountryPhilippines My Question or IssueI'm trying to subscribe again to spotify via mobile (smart) but every time I try, it always says "Something went wrong" even if the number format is correct. I don't know if this is because I got a penal...
- Plan Free Country Philippines My Question or Issue I'm trying to subscribe again to spotify via mobile (smart) but every time I try, it always says "Something went wrong" even if the num...
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- Not applicable
- 768 Views
- 2 replies
- 0 likes
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mobile paymentPremium payment failed
- 768 Views
- 2 replies
- 0 likes
Superuser Contribution Premium 3months EUR6.99
Subscribed for Premium 3months EUR6.99 and only showing 1month period
- Subscribed for Premium 3months EUR6.99 and only showing 1month period
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- Moderator
- 218 Views
- 1 replies
- 0 likes
- 218 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution I can't update my Country
My Question or IssueSo I moved from Canada to India 8 months ago, I want to change my Spotify country to India but I just can't do it. It's not allowing me to switch the country to India from the edit profile option on the website (the drop-down list...
- My Question or Issue So I moved from Canada to India 8 months ago, I want to change my Spotify country to India but I just can't do it. It's not allowing me to switch the country to India from the e...
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- Casual Listener
- 606 Views
- 3 replies
- 0 likes
- 606 Views
- 3 replies
- 0 likes
Superuser Contribution Cobranças multiplicadas
Atualizei a forma de pagamento e tentei retornar ao spotify Premium, mas todas as vezes deu erro. Logo depois chegou CINCO cobranças de uma vez no meu nubank e até agora a minha conta tá free
- Atualizei a forma de pagamento e tentei retornar ao spotify Premium, mas todas as vezes deu erro. Logo depois chegou CINCO cobranças de uma vez no meu nubank e até agora a minha conta tá free &nb...
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- Moderator
- 360 Views
- 1 replies
- 0 likes
- 360 Views
- 1 replies
- 0 likes
Superuser Contribution Payment
PlanPremiumCountryTurkey My Question or IssueThey withdraw money from my account 2 times in a month. How can I fix it and take my money back?
- Plan Premium Country Turkey My Question or Issue They withdraw money from my account 2 times in a month. How can I fix it and take my money back?
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- Moderator
- 247 Views
- 1 replies
- 0 likes
- 247 Views
- 1 replies
- 0 likes
Superuser Contribution Money deducted from account but no premium access.
I subscribed to Individual Premium Prepaid..money is deducted but there's no premium access..Either activate my premium account or refund please..
- I subscribed to Individual Premium Prepaid..money is deducted but there's no premium access.. Either activate my premium account or refund please..
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- Community Legend
- 528 Views
- 3 replies
- 0 likes
- 528 Views
- 3 replies
- 0 likes
Superuser Contribution Payment issue
I'm facing a payment issue over a month and a half guys!Every time I try to add my card and proceed, it shows something went wrong, Please try again or reach our support.I'm sure about the card balance and everything, Maybe it's because I tried the 1...
- I'm facing a payment issue over a month and a half guys! Every time I try to add my card and proceed, it shows something went wrong, Please try again or reach our support. I'm sure about the card b...
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- Community Legend
- 402 Views
- 3 replies
- 0 likes
- 402 Views
- 3 replies
- 0 likes
Superuser Contribution Charged for premium
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
- None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
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- Spotify Legend
- 362 Views
- 1 replies
- 0 likes
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AccountPremiumSubscription
- 362 Views
- 1 replies
- 0 likes
Superuser Contribution I cant subscribe to premium (3 dots keep loading)
PlanPremiumCountryEgyptDeviceGalaxy s10+ and Hp pavilionOperating System(Android, Windows 10) My Question or IssueWhen i add my credit card and click start my spotify premium the 3 dots keep loading and nothing happens. i tried on my phone and laptop...
- Plan Premium Country Egypt Device Galaxy s10+ and Hp pavilion Operating System (Android, Windows 10) My Question or Issue When i add my credit card and click start my spotify premium...
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- Spotify Legend
- 616 Views
- 4 replies
- 0 likes
- 616 Views
- 4 replies
- 0 likes