Spotify Student (SOMEONE PLEASE HELP)

Okay so i have upgraded my account. and online on a web browser the account shows that it is upgraded and has the student discounted plan. but when i try and log into spotify via the iphone app or the app on my computer it will not register that i ha...

• kenaches
• Casual Listener
• Okay so i have upgraded my account. and online on a web browser the account shows that it is upgraded and has the student discounted plan. but when i try and log into spotify via the iphone app or th...
• 2019-05-16 6:03:52 PM
• 2019-05-17 7:54:46 PM
• Brunelicia
• Community Legend
• 1247 Views
• 3 replies
• 0 likes

family plan won’t download music for offline listening

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

• user-removed
• Visitor
• Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
• 2019-05-17 3:18:40 PM
• 2019-05-17 5:06:34 PM
• Jᴀᴄᴋ
• Roadie
• 1217 Views
• 1 replies
• 0 likes

Spotify + hulu

so my hulu + spotify is not working any longer. Did they stop it and just not say anything. Ive had it for a lil while now and after i paid my bill it just went away

• Dalendews
• Newbie
• so my hulu + spotify is not working any longer. Did they stop it and just not say anything. Ive had it for a lil while now and after i paid my bill it just went away
• 2019-05-17 5:42:34 AM
• 2019-05-17 12:37:57 PM
• Billy-J
• Spotify Star
• 568 Views
• 1 replies
• 0 likes

Spotify website shows premium but app shows free

PlanPremiumCountryUSDeviceIphone 7 Operating SystemIOS 12.2 My Question or IssueHi, I just signed up for premium for students, logging into the website shows my premium account but logging in with the same login info in the app shows the subscription...

• ksrathor
• Casual Listener
• Plan Premium Country US Device Iphone 7  Operating System IOS 12.2   My Question or Issue Hi, I just signed up for premium for students, logging into the website shows my premium ...
• 2019-05-15 9:11:58 PM
• 2019-05-17 12:35:16 PM
• Billy-J
• Spotify Star
• 791 Views
• 7 replies
• 0 likes

Why can’t I pay with PaySafe Card?

PlanFreeCountryGermanyDeviceiPhone 6sOperating SystemiOS 12.3 My Question or IssueHello. I bought a 25€ PaySafe Card but I can’t pay with it. I don’t know the reason but I hope some of you guys could help me.

• SerkanVito
• Newbie
• Plan Free Country Germany Device iPhone 6s Operating System iOS 12.3   My Question or Issue Hello. I bought a 25€ PaySafe Card but I can’t pay with it. I don’t know the reason but I ho...
• 2019-05-15 7:47:43 PM
• 2019-05-17 7:20:51 AM
• OneByBoo
• Roadie
• 421 Views
• 1 replies
• 0 likes

3 Month Plan only payable by Paysafecard?

I wanted to purchase a three month plan rather than a recurring one, but I can't seem to see a way to purchase with any other payment method than paysafecard? 1. What the heck is that and who even uses it?2. Why can't I just use my credit card or pay...

• sarahswin
• Newbie
• I wanted to purchase a three month plan rather than a recurring one, but I can't seem to see a way to purchase with any other payment method than paysafecard?   1. What the heck is that and wh...
• 2019-04-18 11:53:40 PM
• 2019-05-17 7:13:54 AM
• OneByBoo
• Roadie
• 691 Views
• 1 replies
• 0 likes

Reset Previous Test Phase

Hi everyone, about two years ago I already started a test peroid (PayPal as payment method).Now, I am looking forward to switch over to Spotify with my entire family. I tried to re-activate a test period connected to my PayPal account but I'll get an...

• user-removed
• Visitor
• Hi everyone,   about two years ago I already started a test peroid (PayPal as payment method). Now, I am looking forward to switch over to Spotify with my entire family.   I tried to r...
• 2019-05-16 9:56:20 PM
• 2019-05-17 4:57:43 AM
• Billy-J
• Spotify Star
• 437 Views
• 1 replies
• 0 likes

Can't get premium on phone and tried everything

Signed up for a premium student account. On the desktop I have premium and everything is good but my phone is still showing free. Tried signing in with my email and with Facebook, no luck. Tried uninstalling and reinstalling, no luck. Tried a new pas...

• cstafford2009
• Newbie
• Signed up for a premium student account. On the desktop I have premium and everything is good but my phone is still showing free. Tried signing in with my email and with Facebook, no luck. Tried unin...
• 2019-05-16 5:44:19 PM
• 2019-05-17 4:52:10 AM
• Billy-J
• Spotify Star
• 371 Views
• 1 replies
• 0 likes

3 month premium pay issue for Turkey

i cant pay for premium acc please helpPlanFree/PremiumCountryturkeyDevice(iPhone 5s)Operating System(iOS 12.2 My Question or Issue

• ov79ccr594tp8px
• Newbie
• i cant pay for premium acc please help Plan Free/Premium Country turkey Device (iPhone 5s) Operating System (iOS 12.2   My Question or Issue  
• 2019-05-16 9:02:02 PM
• 2019-05-17 4:47:48 AM
• Billy-J
• Spotify Star
• 419 Views
• 1 replies
• 0 likes
• Premium

Premium offer

PlanFree/PremiumCountryGreece My Question or IssueI received the newsletter today for the offer 6.99 EUR for three months. However when I clicked, it informs me that I do not satisfy the criteria. The offer is not eligible for premium accounts who ca...

• Deo21145
• Newbie
• Plan Free/Premium Country Greece   My Question or Issue I received the newsletter today for the offer 6.99 EUR for three months. However when I clicked, it informs me that I do not sa...
• 2019-05-16 10:38:57 AM
• 2019-05-16 4:17:26 PM
• pavargau
• Newbie
• 746 Views
• 2 replies
• 1 likes

subscription is not working

I got an email that I'm using premium for student but app shows it is free I reinstall my app and restart my device

• user-removed
• Visitor
• I got an email that I'm using premium for student but app shows it is free   I reinstall my app and restart my device
• 2019-05-15 11:34:37 PM
• 2019-05-16 10:21:46 AM
• Royth42
• Newbie
• 931 Views
• 2 replies
• 0 likes

Duplicate payments

• Mahmoud86
• Newbie
•  
• 2019-05-16 1:15:25 AM
• 2019-05-16 6:46:34 AM
• OneByBoo
• Roadie
• 988 Views
• 1 replies
• 0 likes
• Payments

Have premium but not showing up on my phone

So I paid for student premium and I cannot not get the premium on my Spotify app on my iPhone 6s. I have logged out and back in deleted the app and logged out and back in a second time with no luck. Then checking online it shows I have subscribed to ...

• thq2odyojbkpfwz
• Newbie
• So I paid for student premium and I cannot not get the premium on my Spotify app on my iPhone 6s. I have logged out and back in deleted the app and logged out and back in a second time with no luck. ...
• 2019-05-16 5:36:58 AM
• 2019-05-16 6:45:18 AM
• OneByBoo
• Roadie
• 748 Views
• 1 replies
• 0 likes

"You've discovered a premium feature" banner shows in mobile app

PlanPremium/StudentCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid Pie (9) w/ Samsung One UI My Question or IssueRecently while using Spotify I have had the issue where the app will start showing a white banner across the bottom that says ...

• Braedenb13
• Newbie
• Plan Premium/Student Country USA Device Samsung Galaxy S10+ Operating System Android Pie (9) w/ Samsung One UI   My Question or Issue Recently while using Spotify I have had the issue ...
• 2019-05-15 11:53:41 PM
• 2019-05-16 1:05:40 AM
• gk1993
• Newbie
• 1738 Views
• 1 replies
• 2 likes
• Premium
  premium feature

Attivazione errata abbonamento Family

Per errore ho attivato l'abbonamento Family (ho un abbonamento Premium). Ho provveduto a cancellare subito questo abbonamento (anche per evitare addebito ulteriore), ma nel profilo risulta comunque un abbonamento Family. Come faccio a ripreistinare i...

• rori_y
• Newbie
• Per errore ho attivato l'abbonamento Family (ho un abbonamento Premium). Ho provveduto a cancellare subito questo abbonamento (anche per evitare addebito ulteriore), ma nel profilo risulta comunque u...
• 2019-05-15 3:20:31 PM
• 2019-05-15 7:57:44 PM
• Bittencourt
• Spotify Star
• 275 Views
• 1 replies
• 0 likes

Spotify Starbucks Premium Membership

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am a partner with Starbucks and this morning I woke to my Spotify premium gone, and just a ...

• murphyj115
• Newbie
• Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am a ...
• 2019-05-15 3:54:23 PM
• 2019-05-15 5:14:57 PM
• kaitlingodwin
• Casual Listener
• 739 Views
• 2 replies
• 1 likes

Charged twice per month

PlanPremiumCountryNorwayDeviceHuawei p30 My Question or IssueI've been charged twice per month for the last three months. I only have one account and i am not paying for anybody else either. Please help me.

• CecilieEidem
• Newbie
•   Plan Premium Country Norway Device Huawei p30     My Question or Issue I've been charged twice per month for the last three months. I only have one account and i am not pay...
• 2019-05-15 9:56:44 AM
• 2019-05-15 3:22:15 PM
• jsannn
• Community Legend
• 545 Views
• 1 replies
• 0 likes

Gift Card code doesn't work

PlanFree/PremiumCountryMalaysiaDevice(Samsung Galaxy J7 Prime)Operating System(Android) My Question or IssueSince I'm a student with no credit card, my source of Spotify Premium has been through the gift cards at my local 7-Eleven but the card I boug...

• user-removed
• Visitor
• Plan Free/Premium Country Malaysia Device (Samsung Galaxy J7 Prime) Operating System (Android)   My Question or Issue Since I'm a student with no credit card, my source of Spotify Prem...
• 2019-05-15 10:37:09 AM
• 2019-05-15 12:12:37 PM
• Billy-J
• Spotify Star
• 2521 Views
• 1 replies
• 0 likes

I was being asked to update payment info for premium sub but spotify automatically charged my acc

PlanIt was premium but now is free.CountryCanadaDeviceiPhone 6S PlusOperating SystemiOS 12.2My Question or IssueI was on a premium for students subscription and I was receiving the error to update my payment information and it was literally saying th...

• xternalgeeks
• Newbie
• Plan It was premium but now is free. Country Canada Device iPhone 6S Plus Operating System iOS 12.2 My Question or Issue I was on a premium for students subscription and I was receiving the ...
• 2019-05-15 2:59:39 AM
• 2019-05-15 4:07:17 AM
• Billy-J
• Spotify Star
• 518 Views
• 1 replies
• 0 likes