Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 162045 Views
- 108 replies
- 12 likes
- 162045 Views
- 108 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18279 Views
- 27 replies
- 4 likes
- 18279 Views
- 27 replies
- 4 likes
Gift subscription
I have a premium account and I would like to buy one for my wife. I'm in Ireland and she is in the UAE. Can I buy her an account on my irish credit card and let her enjoy the service? Can I buy a spotify gift card and do the same? I love the service ...
- I have a premium account and I would like to buy one for my wife. I'm in Ireland and she is in the UAE. Can I buy her an account on my irish credit card and let her enjoy the service?&...
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- Spotify Star
- 223 Views
- 1 replies
- 0 likes
- 223 Views
- 1 replies
- 0 likes
payment
I don't have Spotify premium but Spotify is charging me for it why What is spotifys customer service number??
- I don't have Spotify premium but Spotify is charging me for it why What is spotifys customer service number??
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- Spotify Star
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Spotify premium
My spotify premium is not downloading song's
- My spotify premium is not downloading song's
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- Spotify Star
- 239 Views
- 1 replies
- 0 likes
- 239 Views
- 1 replies
- 0 likes
Cancel suscription
On July 28 I buy spotify premium, today is already August 27, then I was charged again or not?
- On July 28 I buy spotify premium, today is already August 27, then I was charged again or not?
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- Spotify Star
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Spotify Student
I am a high school student but I am taking ACP classes which I receive college credit and grades for. I also have a college email. Is there any way I can upgrade to Spotify Student?
- I am a high school student but I am taking ACP classes which I receive college credit and grades for. I also have a college email. Is there any way I can upgrade to Spotify Student?
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- Spotify Star
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Suscription error
Today i did wanted to start with spotify premium, now i did want to recieve the 30 days trial and later to begin with the payment, the only thing is that i did cancel it and the free trial appers again an d i wanto to buy the suscrpition and it doesn...
- Today i did wanted to start with spotify premium, now i did want to recieve the 30 days trial and later to begin with the payment, the only thing is that i did cancel it and the free trial appers aga...
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- Spotify Star
- 254 Views
- 1 replies
- 0 likes
- 254 Views
- 1 replies
- 0 likes
Premium for Student
I ask for a discount for my account, but first they have to verificate if I am a student. My question is, how many hours I have to wait for the mail?
- I ask for a discount for my account, but first they have to verificate if I am a student. My question is, how many hours I have to wait for the mail?
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- Spotify Star
- 223 Views
- 1 replies
- 0 likes
- 223 Views
- 1 replies
- 0 likes
Cancelling Premium
If I canccel premium after I've been charged will the money that was charged to my account be refunded? Or should I just cancel before the next payment is due?
- If I canccel premium after I've been charged will the money that was charged to my account be refunded? Or should I just cancel before the next payment is due?
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- Spotify Star
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
SUBSCRIPTION VIA GIFT CARD
I recently purchased two $10 spotify gift cards. i did not realize that they were only for the individual premium subscription. i needed them for the family subscription. so is there any way to use the gift cards toward my family plan.
- I recently purchased two $10 spotify gift cards. i did not realize that they were only for the individual premium subscription. i needed them for the family subscription. so is there any way to use t...
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
30 day Free trial problems
So today i decided to finally redeem my free trial for Spotify and when i signed up it told me that it told me i had already redeemed a similar discount when i never had. Any solutions?
- So today i decided to finally redeem my free trial for Spotify and when i signed up it told me that it told me i had already redeemed a similar discount when i never had. Any solutions?
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- Spotify Star
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes
Premium problems
So I updated my profile and purchased premium and well for some odd reasons the app doesn't give me the features. I went to check my subscription and it states PREMIUM... but why can't I use shuffle and or other premium features??
- So I updated my profile and purchased premium and well for some odd reasons the app doesn't give me the features. I went to check my subscription and it states PREMIUM... but why can't I use shuffle ...
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- Spotify Star
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
i have paid for the premium version but doesn't get premium one?
I have paid for premium version but i can only download. Can't choose next nor previous, played a music in my music but the next music is not in my music, still asking me to upgrade to premium version. I used spotify before and it doesn't happened to...
- I have paid for premium version but i can only download. Can't choose next nor previous, played a music in my music but the next music is not in my music, still asking me to upgrade to premium versio...
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- Spotify Star
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Payment Issues
I put in my credit card number but it says payment failed. I have tried this over the past few days and it doesn't work. What do I do?
- I put in my credit card number but it says payment failed. I have tried this over the past few days and it doesn't work. What do I do?
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- Spotify Star
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
I cant use all the Premium functions. Help?
Hi.I have checked my payment and even logged out and in again.Can somebody help me help me?/David
- Hi. I have checked my payment and even logged out and in again. Can somebody help me help me? /David
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- Spotify Star
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
changing phones
I have just signed up for a trial and have updated my phone. When logging into new phone with existing account information my trial does not work. I still have 2 months of trial to go. Any help would be appreciated.
- I have just signed up for a trial and have updated my phone. When logging into new phone with existing account information my trial does not work. I still have 2 months of trial to go. Any help would...
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- Spotify Star
- 239 Views
- 1 replies
- 0 likes
- 239 Views
- 1 replies
- 0 likes
Spotify charging me twice a month
PlanPremiumCountry IrelandDevicei Phone 7Operating SystemiOS 10 My Question or IssueHiI’ve just noticed that I’m am being charged twice a month for my Spotify premium accounts (2 separate €9.99 transactions a month) and have been for the last number ...
- Plan Premium Country Ireland Device i Phone 7 Operating System iOS 10 My Question or Issue Hi I’ve just noticed that I’m am being charged twice a month for my Spotify premium ...
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- Spotify Star
- 430 Views
- 3 replies
- 0 likes
- 430 Views
- 3 replies
- 0 likes
redeeming 2 spotify gift cards
PlanFreeCountryUS Device(iPhone 6 Plus, Desktop PC)Operating System(iOS 11, Windows 10) My Question or IssueI have 2 US Spotify Gift Cards, $60 each. Can I redeem both cards and activate Premium Plan? Will redeeming both cards top up my account for a...
- Plan Free Country US Device (iPhone 6 Plus, Desktop PC) Operating System (iOS 11, Windows 10) My Question or Issue I have 2 US Spotify Gift Cards, $60 each. Can I redeem ...
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- Spotify Star
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
I can't see my premium account on my PC
I alredy have a premium account. I can use it on my phone but when I try to use it on my PC it's says you are using spotify free.. PremiumCountry turkeyDevice(lenovo)Operating System(Windows 10) My Question or Issue how can I fix it?
- I alredy have a premium account. I can use it on my phone but when I try to use it on my PC it's says you are using spotify free.. Premium Country turkey Device (lenovo) Operating S...
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- Spotify Star
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
already paid but my premium didnt work
i have been subscribed and used it without any problem. Then today(19 aug) it showed that my account was free account and needed to be upgrade for premium but it had already charged me on 15th aug. (after paying on 15th i still used it as premiere) i...
- i have been subscribed and used it without any problem. Then today(19 aug) it showed that my account was free account and needed to be upgrade for premium but it had already cha...
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- Spotify Star
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Getting error "Oops! Something went wrong, please try again." trying to disable auto-renewal
PlanPremiumCountryUS DeviceDesktopOperating SystemWindows 10 My Question or IssueMy premium plan is still valid until 12/13, but I'd like to disable auto-renewal. When I attempt to do this by using the "Cancel Premium" button, I repeatedly receive th...
- Plan Premium Country US Device Desktop Operating System Windows 10 My Question or Issue My premium plan is still valid until 12/13, but I'd like to disable auto-renewal. ...
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- Casual Listener
- 2003 Views
- 2 replies
- 0 likes
- 2003 Views
- 2 replies
- 0 likes