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dont know the email I used to make account

dont know the email I used to make account

I have spotify premium. How do I find out the email I used for the account. I have the user name, but I have tried to send the password reset and I've checked all possible email accounts I've used. and nothing. I want to cancel my premium subscription. How can I message with a Spotify support member directly to help me with this problem. Spotify team, please contact me at *snip*. thank you. 

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1 Reply

Hi @marxantony69, thanks for writing!

 

There are a few ways to contact them. One is filling out the online contact form.

 

Another great way is to reach Spotify via Twitter - just send them a Direct Message @SpotifyCares.

 

You can also use the Facebook support. Shoot them a message here: Spotify Cares.

 

When you message them, inform all the e-mail addresses on the plan.

 

Let me know if this helps!

 

BittencourtSpotify Star
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