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my free month of premium disapeard

my free month of premium disapeard

A day ago I signed up and got a free month of premium service. Now when I log in a day later it is gone.
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1 Reply

Hey there,


Thank you for reaching out to the Community and welcome.


Usually, this type of issue happens when you log in to a different account by mistake. We'd recommend logging out and back in following the steps in this article.

 

If the issue persists, it's possible that the Premium account has different credentials to log in to. In this case, we’d also recommend checking this article for more info. 

 

If anything else comes up, don't hesitate to ask. 

OscarDCModerator
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