possible double charge?

[amari2]

i already paid this month’s spotify premium but a week after my payment, i got asked again to pay. i don’t have any more money on a credit card, so i’m left with the notification to change my payment details or else my premium is cancelled, but i already paid for this month! if this problem can’t be fixed, how long do i have until my premium is cancelled? 

[kejt_]

Hello @amari2 and welcome!

If you’ve run through the subscriptions process but are finding that you don’t have access to premium, don’t worry! Please take a few seconds to look at this thread, and if necessary, follow the attached survey.

Let me know how it works

Have a nice day 🙂