spotify charged me twice?

[maddoxowo]

hi! i have the monthly/9.99usd subscription for premium, and my bank statement says they charged me twice at the same time. i have had premium for about a year now and haven’t had this issue before. what happend?

[Daisy]

Hey @maddoxowo,

Glad to have you on the Community. That's not cool! Let's see what we can do 🙂

We'd recommend checking out this page, especially the tab that says 'Paying more than once a month?' This should help you out.

Let us know how you get on. Have a nice day 🙂