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spotify premium gift card redeemed to wrong account

spotify premium gift card redeemed to wrong account

Hi, I went into spotify to redeem my gift card. It said to go to the redeem page on the website, and I was in the wrong account. I went to change accounts, changed it and went back to the redeem page in that account. However, after redeeming it didn't go through to my app, I checked it and it redeemed to the wrong account. What can I do - can I transfer the premium to the main account, or my content in the app to the other account?
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1 Reply

Hey there,

 

Thanks for coming to the Community.

 

If the Gift Card was redeemed to the wrong account, your best option is to contact Support, as they can assist with this directly.

 

Alternatively, you could transfer your content—like playlists and liked songs—from the account you usually use to the one where the gift card was applied. If this works for you, here’s a handy guide on how to do that.

 

Let me know if you have any other questions 🙂

MaximSpotify Star
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