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student discount connected to old account

student discount connected to old account

Hi, I recently changed accounts, and I was going to buy student discount premium, but it says my student credentials are connected to another account (picture attatched). I assume it is linked to my old account but I have no way to check. What probably happened is I linked it and forgot about it.

 

I was wondering if it is possible to move the student credentials to my new account (this one).

 

Would i need to delete my old account or is there an option to "unlink"? I can't find anything in settings.

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1 Reply

Hey @whitebread, welcome to the Community!

 

In this case, we suggest you reach out to our team via Twitter or Facebook. They'll be able to take a closer look at your account to see what we can do.

 

We hope that helps.

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