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Plan

Free/Premium

Country

 

Device

Laptop/PC

Operating System

Windows 10
Browser

Chrome/Microsoft Edge

 

My Question or Issue

Hello,

I'm having trouble accessing the subscription page to select my subscription plan. Every time I try to access it, I get an error as shown in the screenshot below.

I have already tried the following troubleshooting steps:

  • Using different browsers (e.g., Chrome, Edge).

  • Switching internet connections (Wi-Fi and mobile data).

However, the issue persists.

Could you please assist me in resolving this issue so I can proceed with choosing my subscription plan?

Thank you for your help.

Reply
1 Reply

Hi there, @muhricorizaldi,

 

Welcome to the Spotify Community!

 

Looks like the screenshot failed to attach. In any case, this could have been related to a small hiccup we had earlier which should now be resolved. Could you give it another try to see if everything looks good on your end? You can also test with another device like your phone, for example.

 

Cheers 🤘

YordanModerator
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