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1 Downloaded song couldn't be play

1 Downloaded song couldn't be play

Hi buddies, I have one songs which is downloaded in my playlist but couldn't been played, anyone know how to resolve it? I have tried re-download, re-install Spotify, but result still same as the picture displayed.

Plan

Premium

Country

India

Device

Samsung Galaxy 10

Operating System

Android

 

My Question or Issue

Offline mode

微信图片_20200217131439.jpg
Reply
1 Reply

Hey @ArisApostolis,

 

Welcome to the Community and thanks for reaching out about this here.

 

It looks like the song you're talking about is currently 'grayed out' as the result of becoming unavailable. Unfortunately, this is something that Spotify doesn't have control over as the availability of music on the platform is determined by the artists and their music label or distributors.

 

For more details on this, it'd be great to take a look at this Support article. 

 

Hope you found this info useful. Let us know if there's anything else we can help with!

Mario Moderator
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