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A playlist I have has disappeared

Solved!

A playlist I have has disappeared

 

Plan

Premium

Country

US

 

 

My Question or Issue

My main playlist has disappeared from my homepage. I cannot add songs to it because when I click "add to playlist" it does not show up. This happened randomly a week ago and I do not know how to solve it.

Reply

Accepted Solutions
Marked as solution

Hey @Rao4life,

Thanks for keeping us in the loop!

Just to confirm, does the playlist still appear in Your Library? Are you also able to locate the list if you search for it in the app? A screenshot of how the playlist looks like on your end would be helpful.

 

The playlist could have also been accidentally deleted, so check the recently deleted playlists on your account page and see if you can recover it from there.

Let us know how you get on.

ElenaModerator
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View solution in original post

4 Replies

Hey @Rao4life,

 

Thanks for posting in the Community.

 

Are you otherwise able to access the playlist or is it completely gone?

 

Does that happen on one particular device or on other devices as well?

 

Keep us posted.

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

I can find it in rare instances such as the homepage of my computer. Strangely it is gone on my homepage of my phone. For the most part it is gone from most places. The problem is on all devices. 

Marked as solution

Hey @Rao4life,

Thanks for keeping us in the loop!

Just to confirm, does the playlist still appear in Your Library? Are you also able to locate the list if you search for it in the app? A screenshot of how the playlist looks like on your end would be helpful.

 

The playlist could have also been accidentally deleted, so check the recently deleted playlists on your account page and see if you can recover it from there.

Let us know how you get on.

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

It was in the recently deleted section, thank you so much

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