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Account hijacked

Account hijacked

Plan

Premium

Country

Malaysia

Device

(Pixel 5, Samsung A21, Ipad, Windows 11)+

Operating System

 

My Question or Issue

Someone accessed my account and changed my password. Using my paid account, playing**bleep** songs for up to 12 hours. I want to delete my history cause it'll mess up my daylist.

Reply
1 Reply

Hey @Siyesarr

 

Thanks for getting in touch about this here in the Community. 

 

We're sorry to know that. In this case, we'd recommend taking a look at this FAQ and following the steps you can find there. 


If those steps don't do the trick, we suggest reaching out to our Support team through any of these channels so they can take a look at your account and give you a hand with this.

 

Hope this helps. If you need a hand with anything else, the Community is here for you.

EniModerator
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