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Albums/playlists not displaying songs

Albums/playlists not displaying songs

Plan

Free

Country

USA

Device

Moto G60/iPhone 13

Operating System

Android/iOS

My Question or Issue

My Spotify mobile app (regardless of device) is not displaying individual songs whenever I open an album or a playlist. All I get is suggested songs and not the actual songs belonging to that album/playlist. With some playlists, there is a "Preview" button and when I click, the screen says 'Listen to previews here. Play full version in shuffle'.

 

I googled but found no solutions. This is driving me crazy. My desktop app is working fine, thankfully.

 

I moved countries recently, and I wonder if that has anything to do with the issue. 

 

I'd really appreciate any help. Thanks a lot in advance!

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Reply
1 Reply

Hi @Xzhappan,

 

Welcome to the Community and thank you for reaching out.

 

What you're describing is an expected behavior for accounts that are subscribed under the free tier. 

 

There are some differences between the mobile and desktop app and this is one of those. We suggest you take a look at this article that fully explains these differences. And this one, where you can see what is provided by each tier. 

 

Let us know if you have any questions!

MafeGModerator
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