Can I swap account to phone number

[snuffyderm]

When I originally signed up for spotify I believe I was paying and the account was linked to my Phone number, but my daughter downloaded the app and created playlists on her phone, this was because I had no interest in having the app, but she was young and I still wanted to keep tabs.

Then I added another account and downloaded the app on my phone, creating my own playlists.

We discovered the error when our telco plan changed and we had to pay more.

I want to have my playlists managed on my ph under my name, and her to have hers under her name. So a total switch up.

Please help me with a very intricate step by step, as Spotify has no contact information that I can see.

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Vasil]

Hey @snuffyderm,

Thanks for reaching out!
As far as I can understand, you basically want to switch the login credentials of the two accounts?
If this is so, you can follow these steps to do so:

Firstly, on account 2 (the one without the phone number): change the email address with an address of your choosing in case you're using your daughter's email on your new account.

Then, on account 1: add an email address of her choosing and reset the password:

1. Log in to the account page with your phone number.
2. Click EDIT PROFILE and add the email address to the account.
3. Use the email address to create a password.

Once this is done, you'll have successfully changed your login credentials and from that point, if you wish to switch the payment methods as well, you'd only have to cancel the telco subscription on account 1 by reaching out to your phone provider and re-subscribe any accounts you wish to Premium either via your phone provider or normally via our website.

Tip: Keep in mind that we also have the Duo/ Family plan options for multiple accounts at a discounted price for any users who live under the same roof.

Hope this helps! We're here for you in case any questions come up along the way 🙂