Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can you listen to this song? is it possible for you?

Can you listen to this song? is it possible for you?

I Write Sins Not Tragedies - Panic! At The Disco

 

Can play this particular song from time to time but mostly it says: "Spotify cant play this right now. If the file is on your computer you can import it."

 

Really like the song thats why i took the trouble of making this topic since i cant seem to find help elsewhere.

Reply
1 Reply

Hey @Svana91,

 

Thank you for reaching out to the Community. We moved your post from Chats to the help boards as its content fits better here.

 

This type of issue is commonly related to some damaged cache stored on your device that may affect the proper playback of the songs. In this case, we'd recommend performing a clean reinstall of the app by following the steps in this article.

 

If the issue persists, would you mind checking if it happens when using a different device?

 

Lastly, it would be great if you could test this using a different Wi-Fi network to see if it makes any difference. In case you don't have a different one available, you can use a mobile data hotspot in the meantime.

 

Hope this helps. We'll be on the lookout.

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts