Daily Drive not loading - windows 10

[nordydave]

Plan

Premium (Duo)

Country

Ireland

Device

PC

Operating System

Windows 10

Daily Drive will not load playlist without force quitting Spotify.

If I load or listen to a Daily drive playlist on let's say Monday, when I go back to the app to load or listen on Tuesday the playlist will only load as per the attached screenshot. Force quitting spotify, not just closing, will resolve the issue after 2-3 attempts. Clearing all cache has not resolved etc.

If I doulbe click any of the blank lines it will play the "It's Tuesday" intro track and then proceed to play the playlist eventually playing through to talkSPORT and Rose Tattoo - if I double click them directly they will play as you would expect.

Also my news is from London, but I'm in Ireland - separate issue I believe.

[Ver]

Hey @nordydave,

Thanks for getting in touch with us 🙂

The troubleshooting steps you've tried so far are very good. We'd like to add a few more.

Can you give these steps a go and run a clean reinstall? This one is more thorough than the usual install. You can also download the app from the Microsoft store. 

If the issue persists, you can try installing the app in Safe mode. It's also a good idea to try on another device. That way we can see if it's a device-related issue.

Let us know how it goes. If you have questions, you know where to find us