Devastated! Huge playlist is gone, over 2000 songs. Took forever to create.

[JensHaglof]

Plan

Premium

Country

Sweden

Device

PC

Operating System

Windows 10

My Question or Issue

I have a playlist with over 2000 songs on it. It's hours and hours of work put in to. Now I can't find it. I'm devastated!!! I logged in to my account and checked Recover playlists, but it's just empty. Please help me, is it deleted? Hopefully it's not!! There's got to be some kinda of backup somewhere where the playlist exist.

The playlist is called Billboard Hot 100 top ten or something. Yes I do have a playlist called that, but it's not that one. It's another one, with over 2000 songs on it. It has a similar name. Or maybe the same name.

Please someone at Spotify, help me find it!

/Jens

[AB14532]

I have a smilier issue. After the latest update, one of my playlists (a long one, about 220 hours of songs) disappeared from my library. I could still see the playlist in my recently played, but when I try and copy a link to it, the link takes me to a blank page. However, friends that I shared the playlist with can still see it. I'm hoping that someone can help fix this bug. 

[Joan]

Hi there @JensHaglof, @AB14532,

Thanks for reaching out. Is this on all devices or only on specific one(s)? Try the webplayer too. If certrain devices don't see the playlist, try performing a clean reinstall. If you can find a link to this playlist, can other people still open it? 

Let us know how it goes.

[JensHaglof]

Hi Joan!

No sorry it's not showing up in any of the players (web/mobile/desktop). I don't have a link to the playlist. I was about to post it on Facebook when it was finished but yeah, now it's gone. I tried a clean reinstall but it didn't help.

/Jens

[MihailY]

Hey @JensHaglof,

Thanks for getting back to us.

Was the playlist created by your or was it a collaborative one? If it was created by you, it might've been on a different profile you're not aware of. To check for other accounts, use the suggestions in this article.

We hope this helps.

[JensHaglof]

Hi MihailY.

Thank you for trying to help!

The playlist was created by me only. I created two playlists at once. One called "Billboard hot 100 top ten" or something like that. Another one called "Billboard History Intressanta låtar". In the first playlist I put all the songs that's been on billboard top 3 every week since 1940. (Imagine the time this takes. We are talking weeks of constantly searching and adding songs. I was at 2016 when the playlist dissapeared, only seven years left.) In the other playlist I put interesting songs I found.

The thing is the other playlist is still there on my account. https://open.spotify.com/playlist/5DuL2Ona13Mdy6zwcxs1mi?si=d5d23f9759f6431f This is the link to the other playlist if that helps.

I always login via Facebook, I don't think I have another profile. I created the playlist on my computer at home and I always login in to the same account. All my other playlists are there as well. So I'm pretty sure the playlist isn't on another profile. Unless it's been moved there.

/Jens

[MihailY]

Hey @JensHaglof,

As a next step, we'd recommend downloading a copy of your account data and checking if you can find any record of the playlist there.

Let us know how it goes.

[JensHaglof]

Hey! The playlist is back! Yes!!! Don't know what happened. Did you do something? I guess this topic got solved, even though I don't know how. I'll be careful to save the link to it, if it ever would happen again. Thank you for all your help. I must say I like the Spotify support team.

[Alex]

Hi there @JensHaglof,

Thanks for the post.

Glad to hear the playlist is back 🙂

Feel free to reach out to us again if you're having issues with the playlist in the future.

Cheers.