Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Enhanced options

Enhanced options

Hi everybody!

I have tried to turn off the enhance option on my liked songs playlist but it keeps turning on without me wanting to.

is there an option to turn it off for good?

Reply
1 Reply

Hey @Shalev-voloshin,

 

Thank you for reaching out to the Community. We moved your post from Chats to the help boards as its content fits better here.

 

The Enhance feature is optional in all playlists and it should be able to be turned off. If you currently have the Smart Shuffle option, you can turn the Enhance option off by hitting the Shuffle button twice on the now playing view.

 

If you don't have Smart Shuffle, you can look for the enhance button on top of the playlist and hit it to turn it off. Make sure the option remains grayed out after you hit it.

 

If after this process, the option is turning on by itself, it could be related to some damaged cache stored on your device. In that case, we'd recommend performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it's more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble.

 

Hope this helps, let us know how it goes. 

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts