[HELP] Remove from radio button doesn't work, Radio plays songs from playlist

[coolkiddo78]

Plan

Premium

Country

USA

Device

iPhone 11, PC

Operating System

iOS, Windows 10

My Question or Issue

I have a playlist of about 60 songs, and to find more music similar to that playlist I play the radio of my playlist, however, the radio plays the exact same 60 songs in my playlist first, before it gets to new music. I either have to press the remove button for all 60 songs, or skip all 60 songs, just for them to come back the next time I open the app on my phone or computer. Why doesn't the "remove from radio" button work? I don't want to listen to the same music on my radio that's on my playlist anyway. Thats just bad design. If I wanted to listen to music from my playlist, I would listen to my playlist. Also navigating the spotify community website, finding the help section, and making a forum post are all way more difficult than it needs to be.

[Alex]

Hey @coolkiddo78,

Thanks for reaching out about this in the Community!

Can you let us know if Radio plays the songs contained in the playlist for every playlists or just a specific one?

What you can try is to remove or add a few new songs to the playlist.

Also, clarify if the remove from Radio button is not working both on Desktop and Mobile.

We'll be on the lookout for your reply.

[coolkiddo78]

I have added more songs to the playlist since this post, but it still shows songs I have already added on my playlist radio, and on the "recommended" section below my playlist, it has been showing the same songs for months and I have to press refresh at least 10 times to find new music. I have remade my playlist and organized the songs in different orders and created new playlists too, but the radio always shows songs I already have added to my playlist. I have tried on my iPhone and desktop with windows.

[Kiril]

Hey @coolkiddo78,

Thanks for your response. 

We are trying here to replicate the situation but without much success. Could we again ask you once more to confirm if this behavior occurs for every Radio started from playlist, or this behavior occurs only with a specific playlist? If it's the later could you send us a link to the list so we can take a closer look and advise you better.

It's also worthwhile restarting the app twice in a row. This may sound odd but it's how the app does a refresh and reconnects with your profile. See if this will shake things up and if it'll make the Radio for this playlist work as expected. 

Hope this helps. Let us know how you get on.