I lost all my data when joining family account, how can I recover it?

[#1]

I had a premium account. I joined a family account with the same profile and I lost all my data

[Maxim]

Hey there,

Thanks for reaching out. That's odd.

It sounds like you've definitely got a second account with Spotify, so I recommend checking out this FAQ article for the next steps to take.

If you can't find the other account and strongly believe that it's the same account, feel free to head here and check if you can see the receipts for the Premium subscription that you had before joining the Premium Family plan.

Let me know how it goes 🙂