LIKED SONGS DISSAPEARD

[Babynes]

PlaN

Premium

Country

Belgium/France

Device

(Macbook Pro late 2016, iphone 11 pro max, iphone 12

Operating System

(iOS

My Question or Issue

Yesterday i wanted to copy paste all my liked songs. i selected all and when i dragged them in a playlist all my liked songs dissapeard out of my liked songs.

I need help asap i tried to restore it but it didn't work and i want my music back.

[OscarDC]

Hey @Babynes,

Thank you for reaching out to the Community and welcome.

When you move some of your Liked songs to a different playlist, they get copied into the target playlist, but this action doesn't remove the ♥ of the track. 

As this could be related to just a visual issue, we'd first recommend performing a clean reinstall of the app. This is often an overlooked step, but it can be helpful in getting rid of any corrupted files that might be causing issues.

If the issue persists, we'd suggest opening your account on a different device to see if it makes any difference.

Lastly, in case the issue still persists, we'd recommend contacting our Customer Support directly, so they can check your individual account and see what happened with the Liked songs.

Hope this helps. If anything else comes up, the Community will be here for you.