Liked titles missing after change of phone

[Leatrltng]

Plan

Premium

Device

iPhone 15 Pro

My Question or Issue

I recently changed phone (iPhone XS to iPhone 15 Pro)  and although i’m connected to the same Spotify account, a lot of my liked titles are missing from my library. 

Is this a known issue? Is there a solution?

Thank you 🙂

[Eni]

Hey there @Leatrltng,

Thanks for reaching out about this and welcome to the Community!

Based on what you mentioned, it's possible that you've logged into a different account. In this case, we suggest that you check if you have more than one account on Spotify by following the steps here. If so, make sure to close the account that you don't want to use to avoid any future mix-ups. 

However, if you're sure that you're logged in to the right account, it's recommended you secure it by following the steps below:

1. Log in to your account page and scroll all the way to the bottom.
2. Select SIGN OUT EVERYWHERE.
3. Request a password reset by visiting this article.

It's also worth checking the apps that are linked to your Spotify account on your account page under Apps and remove any you don't recognize. You can find out more tips on how to protect your account here.

Lastly, regarding your missing Liked songs, we suggest that reach out to our Support team through any of these channels so they take a closer look and further assist you with this.

If you need a hand with anything else, the Community is here for you.