Limit of playlists on Sonos

[AlexRAnderson22]

With the latest Sonos update users can only see 50 Spotify playlists in the Sonos app. Please fix this!

[Mitre226644]

By any chance have you contacted Sonos?

Seems like they're part of the party here, no?

[AlexRAnderson22]

Yes Sonos is aware too. Same thing happened to another music provider a while back and they continually pointed their fingers at each other. Really hope that doesn’t happen again. 

[Mitre226644]

Yeah that's tough when the hardware and the software don't speak to one another with all the updates, etc. I would imagine there are a lot of things that could trip it up technically, but I am certainly no expert. As a consumer, though, I get the position you're in. Sonos makes my favorite audio equipment, and Spotify has all my music. 

[Novy]

Hey there, 

Thanks for reaching out here in the Community.

We understand where you're coming from. We'll make sure to forward your feedback to the relevant teams, but keep in mind that this one is a bit difficult since the limitation seems to come from Sonos' end.  

In the meantime, you can try starting the playback from the Spotify app where you have access to your whole library and use Connect to play through your Sonos speaker.

Thanks again for the feedback. If anything else comes up, the Community will be here.

Cheers!

[AlexRAnderson22]

Thank you for the reply, Novy. However, this is a perfect example. You stated the limitation is on Sonos’ end and Sonos states it’s on Spotify’s end. As a paying consumer of both Sonos and Spotify, it is very frustrating to report the issue to both parties only to get finger pointing and no real answer or solution.